Privacy Policy

Privacy Policy

WESTPOINT CITY CHURCH

is committed to providing a safe and caring church family environment and this policy outlines our ongoing obligations to you in respect to how we handle your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What Personal Information Do We Collect?

From time to time we may collect information from you which may identify you as an individual this information includes:

  • Names
  • Addresses
  • Email Addresses
  • Phone Numbers
  • Family Members
  • Partner/Spouse
  • Opinions and Beliefs
  • Ethnic Origin
  • Affiliations
  • Social Media Accounts

This Personal Information is obtained in many ways, including but not limited to interviews, correspondence, telephone, email, via our website www.westpoint.com.au, social media and from third parties.

Why do we collect it?

We collect your Personal Information for the primary purpose of providing practical and spiritual services to you which includes; providing information to our support staff and event organisers. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/phone lists at any time by contacting us.

When we collect Personal Information we will, where possible and appropriate, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to obtain your permission where necessary and ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

We do not disclose your personal information to any person or organisation for any unrelated purpose unless:

  • You consent to the use or disclosure
  • Where required or authorised by law
  • In circumstances where it is deemed necessary to prevent injury or harm

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, in some cases, Personal Information may be retained for compliance requirements

Access to your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us- we can only respond to written requests, contact details are below.

In order to protect your Personal Information we require identification from you before releasing the requested information.

WESTPOINT will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable care to make sure that any information we hold is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to serve you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

You have the right to complain if you think that your privacy has been compromised

If you have any queries or complaints about your privacy or this Privacy Policy you can contact us using one of the following:

Due to the sensitive nature of these issues, we can only respond to written requests.